1. About us aminatural.in ("the Website") is operated by the business registered under GSTIN 24AAJCR3524L1Z8, trading as Ami Natural ("Ami Natural", "we", "us"). Registered address: B 902/903, Sivanta One Building, Opp. Bank of Baroda, Ashram Road, Paldi, Ahmedabad, Gujarat 380007, India.
By using this Website or placing an order, you agree to these Terms. If you don't agree, please don't use the Website.
2. Eligibility To place an order, you must be at least 18 years old, or be using the Website under the supervision of a parent or guardian.
3. Products and information We try to show product descriptions, images, ingredients and prices accurately. Actual colour, texture and packaging may vary slightly. Our products are cosmetic and Ayurvedic personal-care products. They are not intended to diagnose, treat or cure any disease. Results vary from person to person. Please read the label and do a patch test before use.
4. Pricing and payment All prices are in Indian Rupees (₹) and include GST. A GST invoice is sent with every order. We accept UPI, cards, net banking, wallets and Cash on Delivery. We may change prices at any time, but you'll pay the price shown when you place your order. If a product is listed at a clearly wrong price because of an error, we may cancel the order and give a full refund.
5. Orders Your order is confirmed when we send you a confirmation email or SMS. We may refuse or cancel an order if the product is unavailable, the address isn't serviceable, or we suspect fraud or misuse. If we cancel a prepaid order, we'll refund you in full.
6. Shipping, returns and refunds Delivery, return and refund terms are set out in our Shipping Policy and Refund & Return Policy, which form part of these Terms.
7. Discount codes and offers You can use one discount code per order unless the offer says otherwise. Offers can't be exchanged for cash and may be changed or withdrawn at any time.
8. Intellectual property All content on this Website, including the Ami Natural name, logo, product images, text and designs, belongs to us. You may not copy, reproduce or use it for commercial purposes without our written permission.
9. Acceptable use You agree not to misuse the Website. This includes placing fake orders, posting false reviews, trying to gain unauthorised access, or uploading harmful code.
10. Reviews and content you submit If you post a review, photo or comment, you allow us to display it on our Website and social media. Your content must be honest and lawful.
11. Limitation of liability To the extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order. We aren't responsible for delays or failures caused by events beyond our reasonable control.
12. Third-party services Payments are processed by secure third-party payment gateways, and deliveries are handled by courier partners. Their own terms apply to their services.
13. Privacy We handle your personal information as described in our Privacy Policy.
14. Governing law These Terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Ahmedabad, Gujarat.
15. Grievance Officer In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000:
Name: Sakib Khan
Phone: +91 82007 53708
Email: admin@aminatural.in
Address: B 902/903, Sivanta One Building, Opp. Bank of Baroda, Ashram Road, Paldi, Ahmedabad, Gujarat 380007
We will acknowledge your complaint within 48 hours and resolve it within 30 days.
16. Changes to these Terms We may update these Terms from time to time. The version on this page is the one that currently applies.
Contact: aminaturalit@gmail.com | +91 74499 87449